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Privacy Policy

Last Updated: May 22, 2024

Privacy Policy

Your privacy is important to us. This privacy policy explains how we collect, use, and protect your information when you use the Linkage app.

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you create an account or use our services.
  • Usage Information: This includes information about how you use the app, such as the features you use and the time and duration of your sessions.
  • Device Information: This includes information about the device you use to access the app, such as the device type, operating system, and unique device identifiers.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and improve our services: We use your information to operate, maintain, and improve the Linkage app.
  • To communicate with you: We may use your information to send you updates, support, and administrative messages.
  • To personalize your experience: We may use your information to tailor the content and features of the app to your preferences.
  • To ensure security and compliance: We use your information to detect, prevent, and respond to fraud, abuse, security risks, and technical issues.

How We Share Your Information

We do not share your personal information with third parties except in the following circumstances:

  • With your psychologist: Your conversations and interactions with AI are accessible to your psychologist to provide better care and support.
  • With service providers: We may share your information with third-party service providers who assist us in operating and maintaining the app, subject to confidentiality agreements.
  • For legal reasons: We may disclose your information if required by law or in response to a legal process, such as a court order or subpoena.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Your Rights and Choices

You have the following rights regarding your information:

  • Access and update: You can access and update your personal information through the app's settings.
  • Deletion: You can request the deletion of your account and personal information by contacting our support team.
  • Opt-out: You can opt-out of receiving promotional communications from us by following the instructions in those messages.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on the app and updating the effective date. Your continued use of the app after the changes take effect constitutes your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at support@linkageapp.com.

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